Deposits & Confirmation:
On receipt of your course deposit, we will send you confirmation
of booking showing the arrangements booked, the balance
and when it is due. The contract exists between you
and us and this contract in all circumstances is governed
by these booking conditions.
Balance:
Full payment of the balance as shown on your confirmation
invoice is due 8 weeks prior to departure. or immediately
if the booking is within 8 weeks of departure. If the payment
is not received at this point, we reserve the right to cancel
your holiday and levy cancellation charges as detailed below.
Amendments By You:
These must be confirmed in writing. They will come into effect
on the day they are received. You hereby agree to indemnify
us for any reasonable expenses incurred in making an amendment.
Alterations By Us:
In the unlikely event that any alteration is made by us which
is deemed to be significant (for example a change of dates
or change in accommodation standards), you have the right
to cancel the holiday if you wish. Should you cancel in such
circumstances you will receive a full refund. In all significant
cases we will pay you compensation as detailed below:
| Days before departure |
Compensation
per booking |
| More than 56 days |
£100 |
| 56-15 days |
£200 |
| 14-0 days |
£400 |
Please note that we shall not be liable for any refund should
we be forced to cancel or change your holiday due to circumstances
amounting to Force Majeure. Such circumstances shall include,
but are not limited to, war or threat of war, riot, civil
strife, terrorism, industrial disruption, natural disasters,
fire, technical problems, adverse weather, governmental action
and similar events beyond our control.
Cancellation By You:
Should you cancel your holiday for whatever reason charges
will be levied as detailed below. Cancellations will come
into effect the day written notice is received by us and will
be refunded as shown.
| Days before departure |
Cancellation
charge
(total invoice %) |
| More than 56 days |
Deposit only |
| 56-15 days |
65% |
| 14-8 days |
85% |
| 7-0 days |
100% |
If no written notice of cancellation is received and you
do not travel, cancellation is deemed to have been received
on the day of departure.
Your Responsibilities:
As part of this contract you hereby agree to guarantee payment
for any chargeable services requested by any member of your
group both before and during your holiday.
We reserve the right to recover from you the cost of breakages,
damage to accommodation etc caused with or without intent
by you or any member of your party. We do not accept liability
for financial loss or damage to property suffered by you other
than due to the negligence of us or our employees.
Health, Passports & Visas:
EU Nationals are advised to hold a full passport valid for
the duration of the holiday and for at least six months after
your return journey. Vaccinations are not currently required
to enter France. Non-EU Nationals are advised to contact your
local French Consulate for further information. Insurance appropriate to the activity/course that you are participating in is a prequisite & one of your crucial resposibilities.
Transport:
It is your responsibility to organise your own group’s
travel. We cannot accept responsibility for guests missing
flights for any reason or mislaying or destroying travel documents
and no credit or refund will be given if you fail to take
up a component of your holiday as a result. We are not responsible
for any flight delays.
Problems:
If you are ever unhappy with any aspect of your holiday, you
must address your complaint immediately to the apartment host.
In the unlikely event that your problem cannot be resolved
locally, you must inform us in writing of your complaint within
30 days of your return so that any rights to compensation
can be examined. The contract between you and us is subject
to English law and the exclusive jurisdiction of the English
courts.
Prices:
These are quoted for the current season will not
be effected by any currency fluctuations. We reserve the right
to change the price of unsold holidays at any time. Please
check the applicable price of your chosen holiday at the time
of booking.
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